Club Raro Resort Closure
Kia Orana from Club Raro Resort
We hope you are well and looking forward to the festive season and 2023 a New Year.
Island Hotels Ltd, Management and Board are committed to continued investment into our resorts. During the first few weeks of 2023 we will be investing in major public area and pool refurbishment at Club Raro which will impact the operations during this period. The timeframe for the completion of this work is a period of six weeks commencing from Monday 16 January 2023.
As there will be a significant impact on our facilities and guest stays during the refurbishment, we have made the decision to close the resort over this time.
For your convenience we are working in partnership with our sister resort The Edgewater Resort & Spa to relocate guest reservations. Over the next few days, our team will be reaching out to everyone with existing bookings to ensure that the transition occurs smoothly.
All bookings at Club Raro will be relocated to The Edgewater Resort & Spa for confirmed travel dates.
1. Room Category
To the best of our ability, the room category booked will be maintained at The Edgewater Resort & Spa.
2. Honoring Rates
The Club Raro rates will be honored as per your reservation confirmation.
However, standard conditions are applicable, and in the event of additional passengers travelling or requests for room upgrades charges may apply.
3. Airport Transfers
All transfers that have already been booked and confirmed with Club Raro, will be amended at no additional cost. Club Raro will contact the transfer operator and send a reconfirmation to you.
If your intention was to stay on the northern side of Rarotonga, and you would prefer to wait until Club Raro Resort is fully operational once again, please do let us know. We are more than willing to work through all changes with you. Should you need further information on the relocation process, please notify us at firstname.lastname@example.org.
We apologise for any inconvenience and look forward to welcoming you to The Edgewater Resort & Spa during this time.
CEO and the Club Raro Resort Management and Team